SynapseLingo - Privacy Policy

Effective Date: 2025-05-19

Welcome to SynapseLingo. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use the SynapseLingo app and services.

1. Who We Are

SynapseLingo is an AI-powered language learning app designed to personalize your learning journey. Our mission is to make language learning effective, fun, and data-driven.

2. Data We Collect

We collect the following categories of data:

• a. Personal Information
  • Name (if provided)
  • Email address (for account creation and communication)
  • Language preferences and learning goals
• b. Usage Data
  • App activity and progress
  • Audio recordings (if using speech features)
  • Interactions with learning content
• c. Device & Technical Data
  • Device type and OS
  • IP address
  • Error logs and crash reports

3. How We Use Your Data

We use your data to:

• Personalize your learning experience
• Track your progress and provide feedback
• Improve app performance and content
• Communicate updates, offers, or service-related messages

4. Data Sharing

We do not sell your data.

We may share data with:

• Cloud service providers (for hosting and storage)
• Analytics providers (to improve app quality)
• Language tutors or AI services (only if part of your usage)

All partners are under strict confidentiality and data protection agreements.

5. Your Rights

If you are located in the EU or other privacy-conscious jurisdictions, you have the right to:

• Access your data
• Correct or delete your data
• Restrict or object to processing
• Data portability

Contact us at privacy@synapse-lingo.com to exercise these rights.

6. Data Retention

We retain your data as long as your account is active or as required for legal purposes. You can request deletion at any time.

7. Security

We use encryption, secure servers, and access controls to protect your data.

8. Children’s Privacy

SynapseLingo is not intended for children under 13. If we learn we have collected data from a child without parental consent, we will delete it promptly.

9. Changes to This Policy

We may update this policy. Significant changes will be communicated via the app or email.

10. Contact

For questions or concerns:

SynapseLingo Privacy Team
Email: privacy@synapse-lingo.com
Website: https://www.synapse-lingo.com